Passenger Experience in LAC Airports: A Growth Driver
A passenger who spends 45 minutes in an immigration queue doesn’t browse the duty-free. They run to the gate. That’s not just a bad experience — it’s lost revenue. Across Latin America and the Caribbean, traffic is growing fast. The instinctive response is expansion — more gates, more terminals, more concrete. But Rafael Echevarne, Director […]
Beyond compliance: Dominican Republic shifts aviation safety toward performance and data
The Dominican Republic is looking beyond basic regulatory compliance as it sets its aviation safety priorities through 2028. Under the country’s National Aviation Safety Plan (PENSO) 2025-2028, the next phase of oversight will place greater emphasis on risk-based supervision, safety data, performance measurement and the wider adoption of Safety Management Systems across the industry. The […]